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If a seller decides to switch to a different brokerage firm, what must the listing agent do concerning buyer inquiries?

  1. Refer all inquiries to the new brokerage

  2. Inform buyers of the switch

  3. Continue to show the property

  4. Offer buyers discounts

The correct answer is: Refer all inquiries to the new brokerage

When a seller transitions to a different brokerage firm, it's essential for the listing agent to ensure that communication regarding the property remains clear and accurate. Referring all inquiries to the new brokerage is crucial because it ensures that buyers receive the most current and relevant information about the property. The new brokerage will have the most up-to-date details, such as any changes in listing status, pricing, or terms affecting the sale. This referral helps maintain professionalism and ensures that interested buyers are directed to the proper sources for assistance, creating a streamlined process for all parties involved. In this context, informing buyers of the switch may be important, but it does not guarantee that buyers will receive accurate, timely, and actionable information moving forward. Continuing to show the property or offering discounts does not address the necessary shift in representation and could lead to miscommunication. By referring inquiries to the new brokerage, the listing agent complies with proper protocol and upholds their responsibility to facilitate a smooth transition between brokerages.